Frequently Asked Questions

What is mining?

Mining is the process of spending computing power to process transactions, secure the network, and keep everyone in the system synchronized together. It can be perceived like the Bitcoin data center except that it has been designed to be fully decentralized with miners operating in all countries and no individual having control over the network. This process is referred to as "mining" as an analogy to gold mining because it is also a temporary mechanism used to issue new coins. Unlike gold mining, however, crypto-coin mining provides a reward in exchange for useful services required to operate a secure payment network. Watch the "What is mining video" here

Where are my shares, hashrate, efficiency etc?

You can see your shares, hashrate, efficiency for your wallet address on the Miners page when your connected to the pool. When your miner/s is/are disconnected the shares will not appear on the page however they are stored so once reconnected your past shares will add up with new ones your miner/s provide until a block is found. You don't have to be actively connected to get a payout if a block is found and your not mining at the time as long as you have provided shares in the round the block is found.

My worker is being banned by your stratum servers!?

This will only happen when you have a misconfigured hardware/software where your miner sends problematic shares. Double check your mining software is running the latest compatible version, the configuration is correct & firmware for mining hardware is up to date

Why do some blocks get rejected or made an orphan?

Every now and again a block can get rejected or orphaned as it's not a valid solution for the blockchain or network at all. This is because the answer isn't even acceptable for example an orphan block is an acceptable solution in terms of the answer but it is only made an orphan as it doesn't fit the chain and get's pushed out. A rejected block doesnt even make it to the network to see if it is valid as the coin node will deny it straight away. This can be due to mining equipment giving wrong answer, giving a right answer but not in time and many others. Rejected blocks and orphan blocks do not give any coins.

A block has been found why havent I been paid yet?

Coins generated by a block will not be available to you right away. They will take some time to be confirmed by the entire network before you are allowed to transfer them out of the pool. Usually coins have a confirmation set to 120. What that actually means: the network (not the pool) has to discover 120 additional blocks on top of the one found by the pool to confirm it and make a payment (if the minimum threshold of 0.01 has been met).

My miner shows a block has been found but I cannot see it on the pool?

Once a miner submits a potential block solution it is first checked against the wallet to see if it is valid, if it isnt it is declined and kicked so it doesnt show in the pool stats and no payments will occur for that block as it is invalid and therefore doesnt give out any coins we can pay with. If it is valid it can take a couple of minutes to show in the stats, please remember to refresh your web browser to see if it is showing. You should see it go into pending where it will then eventually change to confirmed and an automatic payment will be made to miners that helped find it if it is accepted by the network or if it is orphaned it is pushed out by the network and again no blocks are awarded and therefore no coins to payout.

I am trying to track my payments from the pool to my wallet, how can I do this?

We recommend that you create new wallet receiving addresses for each of the coins you mine with us that you can then use as your mining username/s, this way you can differentiate where payments into your wallet come from. We are currently working on improved stats that will show transactions, totals, addresses and linking to block explorers etc.

What exactly is VARDIFF?

Many users have inquired about what VARDIFF means. VARDIFF stands for Variable Difficulty. Simply put the pool monitors the power of your mining rig and adjusts the difficulty of work sent to it to optimize the work carried out. This reduces the amount of times your client needs to get new work from the server reducing load and reducing the time it takes to get more work. This is also good for the pool as it reduces the amount of requests being sent to the pool, this allows the pool to scale as and when needed.

My difficulty jumps around, is this normal?

Yes, it is completely normal. The mining server monitors the work you are sending to the pool and if it feels you are sending work too fast or too slow it will Retarget your difficulty to best server your client at that time. This process is continual.

My share count has gone way up or down! Will I get paid less/more?

No! Every single share submitted is recorded on our system with the difficulty of that share. That share is then weighted for the difficulty mined. When a block is found and the system pays out for that block, your shares are paid based on the difficulty of each one.